No, emotional support animals are not automatically allowed in hotels. Unlike service animals, ESAs are not protected under the Americans with Disabilities Act (ADA) in public accommodations, which means hotels have discretion over whether they accept them.
Traveling with an emotional support animal can feel overwhelming when hotel policies, legal rights, and preparation requirements aren’t clear. While many hotels choose to accommodate ESAs through pet-friendly policies or customer service exceptions, access depends on each property’s rules rather than federal mandate.
Let’s explain ESA hotel policies, legal limitations, documentation expectations, and practical booking strategies to help you travel confidently with your emotional support animal.
Understanding the legal framework surrounding emotional support animals is crucial for navigating hotel accommodations. The two primary federal laws that affect ESA rights are the Americans with Disabilities Act (ADA) and the Fair Housing Act (FHA), but they apply to different situations.
Americans with Disabilities Act (ADA)
The ADA governs public accommodations, including hotels, restaurants, stores, and other businesses open to the public. Under the ADA, hotels are legally required to accommodate service animals only—dogs (and in limited cases, miniature horses) that are individually trained to perform specific tasks for people with disabilities.
Emotional support animals are not covered under the ADA. As a result, hotels are not federally required to waive pet fees, modify no-pet policies, or make special accommodations for ESAs. When a hotel allows an emotional support animal, it is doing so voluntarily under its own pet-friendly policy, not because of ADA obligations.
Fair Housing Act (FHA)
The Fair Housing Act protects emotional support animals in residential housing, requiring landlords and housing providers to make reasonable accommodations for ESAs—even in properties with no-pet policies. However, the FHA applies only to long-term housing situations.
Hotels, motels, and short-term lodging are not considered housing under the FHA. Because of this distinction, the FHA does not require hotels to accommodate emotional support animals or waive pet-related fees.
The absence of federal ESA hotel protections stems from the legal classification of hotels as temporary lodging and public accommodations, not residential housing. Under federal ESA hotel law, only service animals receive guaranteed access.
This legal framework gives hotels broad discretion over emotional support animal policies. Some hotel chains choose to accommodate ESAs as part of customer service initiatives or flexible pet programs, while others apply standard pet rules, including fees, breed limits, and size restrictions.
Although certain state or local laws may offer additional protections in limited jurisdictions, most travelers should assume that ESA accommodations in hotels are not guaranteed. Researching policies in advance and communicating directly with the hotel remains the most reliable way to avoid issues when traveling with an emotional support animal.
Most hotels classify emotional support animals under their standard pet policies rather than as service animals. This classification has significant implications for fees, restrictions, and accommodation requirements. Understanding how hotels categorize your ESA helps you anticipate potential challenges and plan accordingly.
When you contact a hotel about bringing your emotional support animal, staff will typically route your request through their pet policy procedures. This means you may be subject to pet deposits, non-refundable pet fees (often ranging from $25 to $150 per stay), daily pet charges, room restrictions, and breed or size limitations that apply to regular pets.
Some progressive hotel chains have created specific ESA policies that differ from their standard pet accommodations. These hotels may waive certain fees or restrictions when appropriate documentation is provided, but this varies significantly by brand and individual property.
Hotels that accept emotional support animals typically impose several standard restrictions designed to protect property, ensure guest safety, and maintain cleanliness standards:
Size and Weight Limits: Many hotels restrict animals to specific weight ranges, commonly 50 pounds or less, though some accept larger animals with advance approval.
Breed Restrictions: Certain dog breeds deemed potentially aggressive may be prohibited, regardless of ESA status. Common restricted breeds include pit bulls, rottweilers, German shepherds, and doberman pinschers, though breed restrictions vary by hotel.
Room Availability: ESA-friendly rooms are often limited and may be designated pet rooms, typically located on ground floors or specific wings to minimize impact on other guests.
Supervision Requirements: Hotels generally require that animals remain supervised at all times and are never left alone in guest rooms. If you need to leave your ESA unattended, the hotel may require the animal to be crated or removed from the property.
Leash and Control Policies: When outside your room, ESAs must typically be leashed, harnessed, or otherwise controlled to prevent disturbances to other guests.
Behavioral Expectations: Hotels reserve the right to remove animals that display aggressive behavior, cause excessive noise, damage property, or create unsanitary conditions.
Financial costs associated with bringing an emotional support animal to a hotel vary widely based on the establishment's policies, location, and brand standards. While specific rates change frequently, here's what you can typically expect:
One-Time Fees: Many hotels charge a flat, non-refundable pet fee per stay. Industry standards generally range from $25 to $150, though rates vary significantly by property class, location, and brand.
Nightly Charges: Some properties assess daily pet fees instead of one-time charges. These typically fall between $10 to $50 per night and can accumulate significantly during extended stays.
Refundable Deposits: Certain hotels require a refundable damage deposit that's returned after room inspection confirms no pet-related damage occurred. Deposit amounts vary widely, from $100 to several hundred dollars, depending on the property.
Cleaning Fees: Additional deep-cleaning charges may apply automatically in pet-designated rooms or be assessed if excessive pet hair, odors, or damage are discovered after checkout. Some hotels include cleaning in their pet fee, while others charge separately.
Important Considerations: While emotional support animals aren't legally entitled to fee waivers at hotels, some properties voluntarily waive or reduce fees when valid ESA documentation is provided. This courtesy varies dramatically—national chains may have standardized policies, while independent hotels make case-by-case decisions.
Critical: Hotel pet fees and policies change frequently and vary significantly by individual property, even within the same chain. Always clarify all potential charges during booking to avoid unexpected expenses. Request written confirmation of any fee waivers or special accommodations granted for your ESA, and verify rates directly with your specific property 24-48 hours before arrival.
Understanding general hotel chain approaches helps you identify potentially accommodating options for traveling with your emotional support animal. However, policies vary significantly by individual property and change regularly, so direct verification is essential.
Pet-Friendly Major Chains (policies vary by location and are subject to change):
Marriott Hotels (including Courtyard, Residence Inn, SpringHill Suites): Marriott brands generally welcome pets, including ESAs, at many properties. Pet fees, weight limits, and breed restrictions vary by specific brand and location. Extended-stay properties like Residence Inn often have more flexible policies.
Hilton Hotels (including Hampton Inn, Homewood Suites, and DoubleTree): The Hilton emotional support animal policy varies by property and brand. Many Hilton locations allow pets for a fee, often with weight or size restrictions, and emotional support animals are typically treated under standard pet policies rather than receiving automatic fee exemptions.
Hyatt Hotels: Many Hyatt properties are pet-friendly, with fees and weight restrictions varying by brand and location. Some Hyatt brands are more accommodating than others.
IHG Hotels (including Holiday Inn, Candlewood Suites, Staybridge Suites): IHG brands vary significantly in pet policies. Extended-stay properties like Candlewood Suites and Staybridge Suites tend to be more accommodating for longer stays with animals.
Best Western: As a franchise-based chain, Best Western properties have individually set pet policies. Many locations accept pets, though fees, restrictions, and weight limits are determined by individual franchisees.
Particularly Pet-Friendly Chains:
La Quinta Inn & Suites: Known for pet-friendly policies, many La Quinta locations don't charge pet fees and welcome animals of various sizes, making them popular budget choices for ESA travelers.
Red Roof Inn: Red Roof properties are recognized for welcoming pets, with many locations allowing pets at no additional charge and minimal weight restrictions.
Kimpton Hotels: Kimpton maintains an official pet-friendly policy across properties, typically with no pet fees and no weight restrictions, accepting various types of animals.
Extended Stay America: Budget-friendly extended-stay properties that generally accept pets with modest fees, offering economical options for longer trips.
Critical Verification Steps:
Because pet policies, fees, breed restrictions, and weight limits vary dramatically even within the same hotel chain:
Franchise locations often implement different rules than corporate standards suggest, and policies can change with little notice. What's accurate today may be outdated within months, so direct verification protects you from unexpected complications.
Successful hotel stays with an emotional support animal start with careful research. Use pet-friendly filters on booking platforms, but always confirm policies directly on the hotel’s website, paying attention to fees, size limits, and restrictions.
Reading recent guest reviews can reveal how consistently policies are enforced and how welcoming staff are toward animals. Extended-stay hotels often offer more flexible pet policies and additional space, making them a practical option.
Before booking, contact the hotel directly to discuss your situation. Speaking with staff helps confirm current policies and avoid surprises at check-in.
When contacting hotels about accommodating your emotional support animal, clear, professional communication significantly improves your chances of securing suitable lodging:
Initial Contact: Begin by explaining that you have an emotional support animal and would like to understand the hotel's specific policy. Avoid demanding accommodations or citing laws that don't apply to hotel settings.
Provide Necessary Information: Share relevant details about your ESA, including species, breed, size, weight, and temperament. Hotels appreciate transparency and are more likely to accommodate well-behaved, appropriately-sized animals.
Discuss Documentation: Mention that you have proper ESA documentation from a licensed mental health professional and ask if the hotel would like to review it. While hotels aren't legally required to request or accept ESA letters, many appreciate the professional credential.
Clarify ESA Hotel Pet Fees and Restrictions: Ask about applicable pet fees or deposits, room availability, floor preferences, and any breed or size limits. Also, request details about designated pet relief areas on the property.
Request Written Confirmation: Once you've reached an agreement, ask the staff member to note your conversation in your reservation and send written confirmation of any special accommodations, fee waivers, or specific arrangements.
Professional Tone: Maintain a courteous, understanding approach. Hotel staff are more inclined to be flexible when guests are respectful and cooperative rather than confrontational or demanding.
Implementing strategic booking practices increases your likelihood of securing ESA-friendly accommodations without complications:
Book Directly: Reserve through the hotel's website or phone line rather than third-party platforms. Direct bookings give you access to staff who can note special requests and make exceptions to standard policies.
Flexible Dates: When possible, travel during off-peak periods when hotels have greater availability and are more likely to accommodate special requests without premium pricing.
Join Loyalty Programs: Hotel loyalty members often receive more flexible treatment regarding pet policies and may have access to waived fees or upgraded rooms suitable for guests with animals.
Extended Stays: For longer visits, negotiate weekly or monthly rates that include pet accommodations. Extended-stay properties are generally more willing to reduce or waive pet fees for longer reservations.
Request Specific Rooms: Ask for ground-floor rooms near exterior exits, which provide easier access for bathroom breaks and minimize disturbance to other guests.
Confirm Before Arrival: Call the hotel 24-48 hours before check-in to reconfirm your reservation and ESA accommodation. This prevents misunderstandings at check-in when you arrive with your animal.
Travel Insurance: Consider booking with travel insurance that covers pet-related cancellation scenarios, protecting your investment if unexpected issues arise with hotel accommodations.
While hotels aren't legally required to request or accept ESA documentation, having proper paperwork prepared demonstrates professionalism and may facilitate accommodation:
ESA Letter: Carry a current ESA letter from a licensed mental health professional (LMHP) who has established a therapeutic relationship with you. The letter should be on professional letterhead, include the provider's license information, confirm your mental health condition qualifies you for an ESA, and state that your animal provides necessary emotional support.
Vaccination Records: Bring current vaccination documentation, particularly for rabies, distemper, and other core vaccines. Many hotels appreciate this documentation even if not formally required.
Health Certificate: For extended stays or particularly cautious properties, a recent veterinary health certificate confirming your animal is healthy and free from contagious conditions can be beneficial.
Identification Tags: Ensure your ESA wears proper identification tags with your contact information in case of separation on hotel property.
Behavioral Training Documentation: While ESAs don't require formal service animal training, documentation of basic obedience training or behavioral assessments can reassure hotel staff about your animal's conduct.
Photo Identification: Keep your driver's license or ID readily available, as hotels will need it for standard check-in procedures.
Having these documents organized and easily accessible streamlines check-in processes and demonstrates that you're a responsible animal owner committed to maintaining hotel standards.
While emotional support animals don't require the specialized training mandated for service animals, preparing your ESA with basic behavioral skills is essential for successful hotel stays and maintaining positive relationships with accommodating properties.
Basic Obedience: Your ESA should reliably respond to fundamental commands including sit, stay, come, and down. These commands help you maintain control in hotel environments where unexpected situations may arise.
Housetraining: Complete, reliable housetraining is non-negotiable for hotel stays. Your ESA must consistently use designated outdoor areas for elimination and show no tendency toward indoor accidents. Any housetraining failures can result in cleaning fees, permanent bans, or damage to the reputation of ESA travelers generally.
Calm Behavior: An ESA at hotel properties must not create noise, disturbances, or safety concerns. Your ESA should remain calm in new environments, around strangers, and when exposed to unfamiliar sounds, smells, and situations common in hotel settings.
No Destructive Behavior: Chewing furniture, scratching doors, tearing bedding, or damaging property is unacceptable and will result in substantial damage charges. Practice leaving your ESA alone for brief periods to ensure they won't engage in destructive behavior when you step out temporarily.
Socialization: Expose your ESA to various environments, people, and situations before hotel travel. Well-socialized animals adapt more easily to the new sights, sounds, and experiences of hotel stays.
Noise Control: Excessive barking, howling, or meowing disturbs other guests and violates hotel quiet enjoyment policies. Train your ESA to remain quiet or address vocalization issues before traveling.
Consider working with a professional dog trainer or animal behaviorist if your ESA displays concerning behaviors. Investment in behavioral training protects your access to future accommodations and ensures positive experiences for everyone.
Maintaining your ESA's health and cleanliness is crucial for hotel stays and demonstrates respect for the property and other guests:
Veterinary Checkup: Schedule a wellness examination before traveling to confirm your ESA is healthy and address any medical concerns. Discuss motion sickness medication if your animal experiences travel-related nausea.
Current Vaccinations: Ensure all vaccinations are up-to-date, particularly rabies, distemper, parvovirus, and kennel cough for dogs, or feline distemper and rabies for cats. Carry documentation as proof.
Parasite Prevention: Administer current flea, tick, and heartworm prevention to protect your ESA and prevent introducing pests to hotel rooms. Many hotels specifically prohibit animals with active flea infestations.
Grooming: Bathe your ESA shortly before travel to minimize odors and shedding. Trim nails to prevent damage to hotel flooring and furniture. Brush thoroughly to remove loose fur that could accumulate in hotel rooms.
Dental Care: Address dental hygiene to minimize bad breath, which can be particularly noticeable in enclosed hotel room spaces.
Special Needs: If your ESA has medical conditions requiring medication, treatments, or special care, prepare everything necessary to maintain their health routine during travel.
Bringing a clean, healthy, well-groomed animal significantly reduces the likelihood of complaints, damage charges, or accommodation refusals.
Comprehensive packing ensures your ESA's needs are met, and hotel property remains protected throughout your stay:
Food and Water:
Bedding and Comfort Items:
Waste Management:
Protective Gear:
Health Supplies:
Cleaning Tools:
Documentation:
Thorough preparation demonstrates responsible animal ownership and minimizes the risk of problems during your hotel stay.
The check-in process sets the tone for your entire hotel stay with your emotional support animal. Handling this interaction professionally prevents misunderstandings and establishes positive relationships with hotel staff:
Arrive Prepared: Have all relevant documentation readily accessible, including your reservation confirmation, ESA letter, and vaccination records. Don't make staff wait while you search through luggage.
Discreet Introduction: Keep your emotional support animal in the hotel calm and well-controlled during check-in. If possible, have a travel companion manage your animal while you handle registration paperwork or complete check-in procedures before bringing your ESA into the lobby.
Confirm Arrangements: Verify that front desk staff have noted your ESA accommodation in the system. Review any fees, deposits, or special room assignments related to your animal.
Ask for Information: Request details about designated pet relief areas, nearby parks or walking trails, waste disposal locations, and any specific hotel rules about animals in common areas.
Review Policies: Clarify the hotel's expectations regarding leaving your ESA alone in the room, using elevators or stairs, accessing amenities like pools or fitness centers, and any time restrictions for moving through the property.
Provide Contact Information: Share your cell phone number and confirm the best way for hotel staff to reach you if any concerns arise related to your ESA during your stay.
Express Appreciation: Thank staff for accommodating your emotional support animal. Positive interactions encourage hotels to maintain ESA-friendly policies and treat future guests with animals favorably.
Once you access your room, take immediate steps to protect hotel property and create a comfortable environment for your ESA:
Initial Inspection: Examine the room for potential hazards to your animal, including accessible electrical cords, small objects that could be swallowed, toxic plants, or gaps where small animals could become trapped.
Furniture Protection: Place your ESA's blankets or bedding on furniture they're likely to use, including beds, chairs, and sofas. This protects hotel linens and upholstery from fur, dirt, and potential damage.
Create a Designated Space: Establish a specific area for your ESA's belongings, including food bowls, water, toys, and bedding. This contained space minimizes disruption to the room and makes cleanup easier.
Bathroom Arrangements: If you have a cat, set up the litter box in the bathroom away from sleeping areas. Ensure dogs have quick access to outdoor relief areas by requesting a ground-floor room near exits.
Temperature Control: Adjust climate controls to keep your ESA comfortable, particularly if you'll be leaving them alone for short periods. Avoid extreme temperatures that could cause distress.
Secure Valuables: Place your own valuables in the room safe or secure locations where your ESA cannot accidentally damage them.
Window Safety: Keep windows and balcony doors securely closed if your ESA could potentially escape or fall. Many animals become curious in new environments and may behave unpredictably.
Considerate behavior protects your access to future hotel accommodations and maintains positive perceptions of emotional support animals:
Noise Management: Keep your ESA quiet, particularly during late evening and early morning hours. Address barking, meowing, or other vocalizations immediately to prevent complaints from neighboring rooms.
Common Area Etiquette: When moving through hallways, lobbies, and other shared spaces, keep your ESA on a short leash under close control. Not all guests are comfortable around animals, and some may have allergies or phobias.
Elevator Protocol: If other guests are uncomfortable sharing elevators with your animal, politely wait for the next car. Maintain control of your ESA in confined spaces.
Designated Relief Areas: Use only approved outdoor areas for your ESA's bathroom needs. Always clean up immediately after your animal and dispose of waste properly in designated receptacles.
Avoid Prohibited Spaces: Respect restrictions on animals in dining areas, pools, fitness centers, and other locations where health codes or hotel policies prohibit pets.
Supervised Bathroom Breaks: Take your ESA out regularly, particularly after meals and before bedtime, to prevent indoor accidents. Establish a consistent schedule adapted to your animal's needs.
Damage Prevention: Never allow your ESA on hotel furniture unsupervised. Monitor behavior to prevent scratching, chewing, or other destructive actions.
Many hotels require animals to remain supervised at all times, but if your property allows brief unattended periods, follow these critical guidelines:
Check Policy First: Verify the hotel's specific rules about leaving animals alone in rooms. Some properties strictly prohibit it, while others allow brief absences with conditions.
Crate Training: If your ESA is crate-trained, using a secure crate when you leave reduces the risk of destructive behavior or escape attempts.
Time Limits: Minimize the duration your ESA is left alone. Brief errands are typically acceptable, but extended absences increase the likelihood of problems.
Bathroom Break: Take your ESA for a bathroom break immediately before leaving to reduce the chance of indoor accidents.
Comfort Items: Leave familiar toys, bedding, or clothing with your scent to provide comfort and reduce anxiety.
White Noise: Consider leaving a television or radio playing at low volume to mask hallway sounds that might trigger barking or anxiety.
Do Not Disturb Sign: Place a "Do Not Disturb" sign on your door to prevent housekeeping from entering while your ESA is alone, which could result in escape or staff injury.
Communication: Inform front desk staff that your animal is temporarily alone in the room and provide your contact number in case of emergencies.
Return Promptly: If you receive any contact from hotel staff about noise complaints or concerns related to your ESA, return immediately to address the situation.
Never leave your emotional support animal alone if they have separation anxiety, destructive tendencies, or excessive vocalization problems. Your responsibility for your animal's behavior doesn't end when you leave the room.
Despite your best preparation, you may encounter hotels that refuse to accommodate your emotional support animal. Understanding how to respond to refusals protects your interests while maintaining professional relationships:
Stay Calm and Professional: Emotional reactions or confrontational behavior rarely change outcomes and may damage your reputation for future bookings. Maintain composure even if you're frustrated.
Clarify the Reason: Ask specifically why the hotel cannot accommodate your ESA. Understanding whether the issue involves breed restrictions, size limits, availability, or policy interpretation helps you determine next steps.
Educate, Don't Demand: Politely explain that you have an emotional support animal with proper documentation, but acknowledge that hotels have significant discretion in setting animal policies. Avoid citing ESA laws like the ADA or FHA that don't apply to hotel settings.
Request Management: If front desk staff seem uncertain about policies, ask to speak with a manager or supervisor who may have authority to make exceptions or provide more detailed explanations.
Offer Solutions: Propose compromises such as paying additional deposits, accepting rooms away from other guests, or providing extra documentation about your animal's behavior and training.
Document the Interaction: Note the names of staff members you speak with, the specific reasons given for refusal, and any alternative solutions offered. This documentation may be valuable if you need to escalate concerns.
Request Recommendations: Ask if the hotel can suggest nearby properties that accommodate emotional support animals, demonstrating the staff's willingness to help even if their property cannot.
Explore Alternatives: If resolution isn't possible, search for alternative accommodations nearby rather than continuing to pressure staff at a property with firm policies against your animal.
Sometimes hotel staff incorrectly conflate emotional support animals with service animals, or conversely, refuse legitimate accommodation requests based on misunderstandings:
Clarify Distinctions: Calmly explain the difference between service animals and emotional support animals. This establishes realistic expectations on both sides.
Avoid False Claims: Never misrepresent your emotional support animal as a service animal. This illegal practice harms people with legitimate service animals and damages the reputation of responsible ESA handlers.
Present Documentation: Offer to show your ESA letter to clarify that your animal provides necessary emotional support prescribed by a licensed mental health professional, even while acknowledging the hotel's right to set policies.
Reference Hotel Policy: If the hotel's own website or materials indicate they accommodate emotional support animals, reference this directly and ask staff to consult their policy manual or management.
Professional Advocacy: Emphasize your willingness to comply with all reasonable requirements, including fees, designated rooms, and behavioral expectations. Demonstrate that you're a responsible handler seeking accommodation, not special treatment.
Escalate Appropriately: If you believe you're experiencing discrimination based on disability rather than the neutral application of pet policies, document the interaction and consider contacting hotel corporate offices or filing complaints with appropriate agencies.
Know When to Let Go: If a hotel is genuinely unwilling to accommodate your ESA, continuing to argue rarely changes outcomes and wastes valuable time you could spend finding alternative lodging.
Even well-trained emotional support animals may experience behavioral challenges in unfamiliar hotel environments:
Address Anxiety: New environments can trigger anxiety in sensitive animals. Bring familiar items, maintain your ESA's routine as much as possible, and spend extra time providing comfort and reassurance.
Noise Complaints: If your ESA barks or vocalizes excessively, respond immediately when hotel staff notify you. Move your animal to quieter locations, use white noise to mask triggering sounds, or consider medication if anxiety-related vocalization persists.
Accident Management: If your ESA has an indoor accident, clean it thoroughly using enzymatic cleaners, report it to housekeeping if necessary, and accept responsibility for any resulting cleaning fees. Take preventive steps, including more frequent bathroom breaks.
Destructive Behavior: If your ESA damages hotel property, immediately stop the behavior, assess the damage, and report it to front desk staff. Offering to pay for repairs directly demonstrates responsibility and may reduce charges.
Aggression Concerns: Any aggressive behavior toward people or other animals is unacceptable and may result in immediate removal from the property. If your ESA displays aggression, remove them from triggering situations immediately and consider whether hotel travel is appropriate for their temperament.
Seek Professional Help: If behavioral issues persist, consult with a veterinarian or animal behaviorist. Some issues may require medication, behavior modification, or the acknowledgment that your specific animal isn't suited for hotel travel.
When traditional hotels present challenges, vacation rentals offer flexible alternatives that often welcome emotional support animals with fewer restrictions:
Airbnb and VRBO: These platforms allow property owners to set individual pet policies. Many hosts welcome animals without the standardized restrictions common in hotels. Filter search results for "pets allowed" and communicate directly with hosts about your emotional support animal.
Private Home Rentals: Entire home rentals provide privacy, dedicated outdoor spaces, and fewer concerns about disturbing other guests. These properties often suit ESAs better than shared-space accommodations.
Negotiate with Owners: Direct communication with vacation rental owners allows you to explain your ESA situation, provide documentation, and negotiate any additional cleaning fees or security deposits.
Extended Stay Options: For longer trips, monthly vacation rentals often provide better value and more ESA-friendly arrangements than hotels charging daily pet fees.
Transparent Communication: Always disclose your emotional support animal during booking inquiries. Unexpected animals create conflicts and may result in booking cancellations or additional charges.
Review Property Rules: Carefully read pet policies regarding size restrictions, breed limitations, outdoor access, and any requirements for supervision or containment.
Consider Location: Properties in residential neighborhoods may have noise restrictions or homeowner association rules affecting animals. Urban rentals might offer easier bathroom access but less private outdoor space.
Certain hotel chains have earned reputations for particularly accommodating pet policies, making them reliable choices for ESA travelers:
Kimpton Hotels: Industry-leading pet policy with no size restrictions, no pet fees, and welcoming amenities including pet beds, bowls, and treats. Kimpton properties provide some of the most ESA-friendly accommodations available.
La Quinta Inn & Suites: No pet fees at most locations, acceptance of multiple pets, and relatively few size or breed restrictions make La Quinta a budget-friendly ESA option.
Red Roof Inn: Economy-friendly choice allowing one pet per room with no additional fees and no weight restrictions at most locations.
Loews Hotels: Premium properties with "Loews Loves Pets" program offering welcome amenities, treats, and dedicated pet services. Fees apply but accommodations are high-quality.
Aloft Hotels: Modern, pet-friendly Marriott brand with stylish "Arf" program providing pet beds, treats, and welcome amenities. Fees vary by location.
Best Western: Franchise-based chain with individual property pet policies, but many locations welcome animals with reasonable fees and fewer restrictions than competitors.
Extended Stay America: Budget extended-stay properties that typically accept pets with modest daily fees, making them economical for longer trips.
Research specific properties within these chains, as franchise locations may implement different policies than corporate standards.
For ESA handlers who enjoy outdoor experiences or need extended-stay solutions, camping and RV accommodations offer animal-friendly alternatives:
Campground Flexibility: Most campgrounds welcome pets with minimal restrictions and modest fees. Your ESA can enjoy outdoor space while you avoid the constraints of indoor hotel rooms.
RV Travel: Recreational vehicles provide complete control over your environment, eliminating concerns about hotel policies, fees, or complaints from other guests.
State and National Parks: While emotional support animals don't receive the same access as service animals in national parks, campgrounds within these areas typically welcome pets in designated areas.
Private RV Parks: These facilities often provide full hookups, amenities like WiFi and laundry, and dedicated pet exercise areas at rates lower than hotels.
Cabin Rentals: Many state parks and private campgrounds offer cabin rentals that accept pets, providing shelter with more space and outdoor access than hotel rooms.
Consider Logistics: Ensure your ESA is comfortable with outdoor environments, wildlife encounters, weather conditions, and the unique experiences of camping before committing to this accommodation style.
Business Travel with Your ESA
Professional travelers face unique challenges when bringing emotional support animals on business trips:
Advance Coordination: Contact hotels as early as possible when booking business travel. Corporate negotiated rates may complicate ESA accommodations, so work with your company's travel coordinator.
Professional Presentation: In business settings, your ESA's behavior reflects on your professionalism. Ensure impeccable obedience, grooming, and public conduct.
Meeting Considerations: Determine whether bringing your ESA to business meetings, conferences, or client sites is appropriate and permitted. Have backup care arrangements if your animal cannot accompany you to professional events.
Expense Reporting: Understand your company's policies regarding ESA-related travel expenses. Some employers cover pet fees, while others consider them personal expenses.
Extended Stays: For longer business assignments, consider monthly apartment rentals where the Fair Housing Act may provide greater ESA protections than hotels.
International Travel Considerations
Traveling internationally with emotional support animals involves significantly more complex regulations:
No International ESA Recognition: Emotional support animals receive no special status for international air travel or foreign hotel accommodations. You'll need to comply with standard pet import regulations.
Country-Specific Requirements: Each nation maintains unique regulations regarding pet entry, including quarantines, health certificates, microchipping, and vaccination requirements. Research destination requirements months in advance.
Airline Policies: Since ESAs no longer receive special air travel accommodations on most airlines, you'll need to arrange cargo hold or approved in-cabin pet transport.
Hotel Research: International hotels may have different cultural attitudes toward animals in lodging. Research pet-friendly accommodations extensively and communicate clearly about your needs.
Veterinary Preparation: Schedule international health certificate appointments, ensure rabies vaccinations meet destination requirements, and obtain any necessary import permits.
Language Barriers: Prepare translated documentation explaining your emotional support animal if traveling to non-English-speaking countries.
Return Requirements: Understand U.S. re-entry requirements for returning with your animal, including CDC regulations that vary based on origin country.
International travel with ESAs is significantly more challenging than domestic hotel stays and may not be practical for all situations.
In summary, traveling with an emotional support animal in hotels requires more preparation than standard stays, but with proper research, documentation, and communication, it can still be a smooth experience. Because hotels have discretion over animal policies, understanding these limitations helps set realistic expectations and approach bookings strategically rather than assuming automatic accommodation.
Successful hotel stays with an ESA depend on planning and responsible ownership. Research pet-friendly properties, contact hotels directly about their policies, prepare proper documentation, and ensure your animal is well-behaved in public spaces. Positive interactions not only improve your stay but also help preserve ESA-friendly policies for future travelers.
Although emotional support animals do not have the same legal protections as service animals in hotels, many properties still choose to accommodate them. For travelers seeking a legitimate emotional support animal letter, RealESALetter.com connects individuals with licensed mental health professionals who can evaluate ESA eligibility. With preparation, courtesy, and transparency, you and your ESA can enjoy comfortable accommodations while respecting hotel policies and fellow guests.
Yes. Hotels can charge fees for emotional support animals because ESAs are not legally protected in hotels under federal law. Unlike service animals, ESAs are not covered by the ADA in public accommodations. Some hotels may waive fees voluntarily, but they are not required to do so.
Yes, hotels can legally refuse emotional support animals. Unlike service animals, which are protected by the Americans with Disabilities Act (ADA), emotional support animals have no federal protections in hotel settings. Hotels are classified as public accommodations, not housing, so the Fair Housing Act also doesn't apply.
Individual hotels may choose to accommodate ESAs as a courtesy or under their pet policies, but they're not legally required to waive pet restrictions, fees, or breed limitations for emotional support animals. Some states have additional protections, but federally, hotels have broad discretion in setting animal policies.
This depends entirely on the specific hotel's policy. Many hotels prohibit leaving animals unattended in guest rooms due to concerns about noise disturbances, property damage, or escape. Some properties allow brief absences if the animal is crated or has demonstrated calm behavior.
Always verify the hotel's policy on unattended animals during booking. If you must leave your ESA alone, inform the front desk, place a, Do Not Disturb, sign on your door, minimize the time away, and ensure your animal has had a recent bathroom break. Never leave an ESA alone if they have separation anxiety or destructive tendencies.
No legitimate ESA registry exists. Websites selling ESA registrations, certifications, or official ESA IDs are scams that provide no legal protection or benefits. The only documentation that matters is an ESA letter from a licensed mental health professional who has evaluated you and prescribed emotional support animal therapy for a diagnosed mental health condition.
Hotels that accommodate ESAs may request to see this letter, but registration certificates or ID cards from online services hold no legal weight and won't influence hotel decisions. Save your money and avoid ESA registration scams.
WRITTEN BY
Dr. Avery Langston
Dr. Avery Langston is a licensed clinical therapist with more than 12 years of professional experience in emotional support animal (ESA) assessments, mental health counseling, and evidence-based therapeutic interventions. With a strong foundation in clinical psychology and a passion for mental-health education, Avery has guided thousands of individuals through the ESA qualification process while promoting emotional healing and stability. As a senior content contributor for RealESALetter.com, Avery focuses on writing accurate, accessible, and legally informed articles on ESA rights, housing protections, and mental wellness. Her mission is to help readers understand their ESA benefits clearly and confidently, backed by real clinical expertise.
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