Visiting this Website grants Company the right to communicate with you electronically. All communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Any notices provided by us electronically are deemed transmitted and received on the date we transmit.
You agree not to use the Website Content or any service the Company provides in an unlawful way or for an unlawful or illegitimate purpose. You agree that you will not post or transmit information under a false identity or false information under your true or false identity for any purpose whatsoever. You agree that you will not post or transmit information that is unlawful, libelous, defamatory, obscene, fraudulent, predatory of minors, harassing, threatening or abusive to any person. You agree that you will not post any data infringing upon or violating the intellectual property rights, privacy, or proprietary rights of third parties. You agree not to attempt to affect the business operations of this website or any others through any means whatsoever.
Specific services of the Website are available only to users who have registered with us or certain other persons affiliated with us, who have been granted accounts (“Customer Accounts”) with usernames and passwords. All information you submit regarding your Customer Account is testified to as truthful and accurate. Mutual termination of your account for any reason at any time is at will by either party. You will immediately notify Company of any unauthorized use of your Customer Account or any other breach of security. Company is not liable for any loss or damage arising from the unauthorized use of your Customer Account.
Right to Terminate: The Company reserves the right to suspend or terminate Customer access to Customer account for any improper or illegal use of the Website. The Company will cooperate with legal authorities pursuant to suspected crime or civil wrongs. Company reserves the right, without notice, to refuse service or access to the Website or its services to anyone at any time for any reason.
Nature of Content: The Website Content is educational and informational in nature and is provided only as general information and is not medical or psychological advice, opinion, diagnosis, treatment or guarantee of treatment or any results of any such alleged treatment. The Website is not intended to create and does not constitute any professional relationship between Company or any of its officers, independent contractors, affiliates, or agents and you. Nothing on the Website or herein implies or expresses or creates to any degree any doctor-patient or any other professional relationship with you or with any of the Company’s managers or agents. The Website does not solicit clients or patients for any medical professional. Nothing herein should be relied upon as medical, psychological, or other professional advice of any kind or nature whatsoever. Those providing information via the Website and displaying professional licensure or other credentials of any kind whatsoever are prohibited from providing any clinical service via the Website. The information provided through the Website is not intended to treat any health problem or disease.
Company Is Not a Medical, Psychological, or Mental Healthcare Provider. Company expressly does not provide any healthcare advice of any kind. Website content is not represented as the practice of medicine or psychological care or any other professional healthcare. Nothing herein is intended as a substitute for professional medical diagnosis or treatment. Any visitor to the Website suspecting a personal medical or psychological or mental healthcare problem is advised to seek professional assistance and care. Anyone experiencing a medical emergency should call 911 immediately. Do not disregard professional medical advice based upon information provided herein.
If you are in crisis, you are urged to immediately contact any of the following: National Suicide Hotline 800-273-TALK (800-273-8255); National Domestic Violence Hotline 800-799-SAFE (800-799-7233); National Child Abuse Hotline 800-4-A-CHILD (800-422-4453). This website does not provide a 24-hour hotline for medical emergencies and does not respond to for medical care. If you are in an emotional crisis call someone or the organizations listed herin.
RealESAletter.com does not guarantee that compliance by all airline employees or landlords. Most will follow the requirements outlined by the Federal rules and regulations which govern Emotional Support Animals; some may not.
If you are denied an accommodation by an airline, landlord or housing management agent due to a claim that your ESA letter is not valid, we will provide you with the informational resources to assist you. Your RealESAletter.com documentation is legally enforceable pursuant to the limitations and regulations of specific jurisdictions.
We do not process or grant refunds when third parties beyond our control refuse to comply with the law or follow federally mandated guidelines to accept your ESA letter. In those cases, you are urged to pursue all appropriate legal remedies under law.
Consultation: Rejected applications based upon information provided to your RealESAletter.com Licensed Mental Health Professional will receive a prompt refund, exclusive of a $35 administration fee.
Payments: You agree to pay the certification and ESA documentation and delivery fee at the time of your order. Your ESA Letter certification will be automatically renewed and charged to your billing information upon the anniversary date of its initial issuance. You must notify us in writing of any cancellation of annual renewals. NOTE: Your ESA Letter is provided to you, not to your Emotional Support Animal. Your letter provides your legal rights regardless of the identity of the animal in your company.
Testimonials and Endorsements:
Consumers generally may not be expected to achieve the same or similar results as others who have used our services and who have subsequently written or recorded video testimonials and endorsements. We post testimonials for informational purposes only; we do not claim that anyone will experience the same or similar results as mentioned in these writings or videos. Nor do we claim that a significant number of consumers may obtain similar results. Results experienced by any one individual who has written a testimonial or endorsement, is not necessarily what any given consumer should expect to experience. Any information that could be regarded as a testimonial or endorsement on the Website does not constitute a guarantee, warranty, or prediction by us regarding the outcome of any past, ongoing, or future conversation or interaction with you.
We expressly guarantee the legality of the ESA documents provided by us to you. Beyond that, we accept no resonsiblity or liability for treatments or acts by any person using the information or guidelines provided anywhere on the website.
All Website content is provided on an “as is” and “as available” basis. We do not provide any further express warranties or representations. If you are dissatisfied or offended or injured by anything relating to the content of the Website, your sole and exclusive remedy is to leave the website. We do not warrant that the use of this Website is a palliative, cure, or appropriate treatment for any medical or psychological condition. There is no patient-professional relationship created through the use of this website.
Nothing herein is to be construed as offering any legal advice or counsel at any time through any means whatsoever. We do not warrant or guarantee any rights with respect to federal or state disability or any other laws now in force or legislated in the future. Nothing we provide in your ESA Letter is to be construed as a guarantee of accommodation by any third parties. There is no guarantee that any third party will accord the holder of a legitimate ESA Letter any right or courtesy. Even though a person may have an emotional support animal (ESA) letter from a Practitioner, this in no way guarantees that the person will qualify as “disabled” under federal or state law, or receive any particular accommodation by any airline, hotel, restaurant owner, or any other company or individual.
The Company does not certify or credential any LMHP personnel with whom we contract for their professional services. No endorsements as to professional qualifications, skills, abilities, background, or educational level of any subcontractor are expressed or implied. Company offers no guarantee of validation of credentials or of the services provided by such individuals. Opinions and judgements rendered by subcontractor LMHP individuals do not reflect those of the Company, and we are not responsible for any information or advice provided by them to you. Company rejects any claim of liability for any loss caused by any reliance upon any Website Content including practitioner profiles.
Limitation of Liability:
You recognize and confirm that in the event you incur any damages, losses or injuries that arise out of Company’s acts or omissions, the damages, if any, caused to you are not irreparable or sufficient to entitle you to an injunction preventing any exploitation of any website, property, product, program, other owned or controlled by Company, and you will have no rights to enjoin or restrain the development, production, distribution, advertising, exhibition or exploitation of any RealESAletter.com, property, product, program, other content or any and all activities or actions related thereto. By accessing this Website, you understand that you may be waiving rights with respect to claims that are at this time unknown or unsuspected. In accordance with such waiver, if you are a California resident, you acknowledge that you have read and understand, and hereby expressly waive, the benefits of section 1542 of the civil code of California, and any similar law of any state or territory, which provides as follows: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.”