Answering All the Frequently Asked Questions
Here are the answers to some
common questions that we are asked often.
For how long is an ESA letter valid?
Individual ESA documentation is valid for a period of one year from the date of
issuance. Ongoing symptoms indicating the clinically-approved need for further emotional support
qualify for annual renewals of your ESA Letter.
How long does it take for the ESA Letter application to process?
The online application takes a few minutes. Review by a licensed professional the issuance of an
ESA Letter requires a minimum of 24 hours (on a “rush order” basis). The standard delivery time
is approximately 48 hours.
Who actually writes the ESA Letter?
RealESAletter.com engages the services of licensed mental health professionals, as well as a
roster of physicians and clinical health care workers. With more than 30,000 such professionals
in the field, your satisfaction and proper attention to your needs are guaranteed.
How is an ESA Letter received by landlords?
When you make your rental application, you will provide a copy of your ESA Letter to the
landlord. State laws vary, but under the Federal Housing Authority, discrimination on the basis
of your need for an emotional support animal is strictly prohibited.
Does it cost more to register my pet as an Emotional Support Animal?
There is no state, local, or national registry for emotional support animals, and you should
never pay anyone to register your pet as an ESA. You only need a legal ESA letter to have an ESA
with you. If you have multiple ESAs who provide you comfort and healing, each of those is
covered under your letter when so indicated by the therapist issuing your ESA Letter.
How is my ESA Letter delivered to me?
You have multiple delivery options, including an expedited “rush” at a slightly additional cost.
Standard delivery is by PDF attachment to an email, followed by a hard copy document mailed to
any address you specify. Priority Mail service is available as well.
What is the difference between my Emotional Support Animal and a “service animal”?
Your ESA status is established by your individual need for companionship and the comfort that
comes from that companionship. Service animals are highly trained to perform specific tasks for
their handlers and, under Federal law, are granted access to all facilities nationwide. Your
emotional support animal requires no training of any kind. While you may be turned away at
certain facilities under Health Department code compliance rules, the presentation of your ESA
Letter is generally accepted by and carries considerable weight with all business owners,
landlords, and transportation providers.
Should I have my Emotional Support Animal trained?
There is no training requirement at all. Your ESA only needs to be well-behaved and under your
control. If your animal causes property damage or personal injury to others, you may be liable
for such harm.
Is my ESA Letter legally enforceable?
Yes. Your rights to an emotional support animal are protected under the Fair Housing Act, the
Americans with Disabilities Act, and the Air Carrier Access Act. Each of these prohibits
discrimination against individuals suffering from physical, mental, or emotional challenges.
With an ESA Letter, will my ESA be able to board aircraft and fly with me?
Yes. Your ESA Letter is a powerful document providing for such accommodation by the airlines. Of
course, your ESA must be well-behaved, not be a threat or a problem to anyone on the aircraft,
and should not be fearful or noisy. We recommend that you contact your airline well prior to
check-in to let them know that you are traveling with an emotional support animal so that they
may provide appropriate accommodations.
What if I fail to qualify for an emotional support animal letter from doctor?
If your initial therapist declines your valid need for an emotional support animal, you may
request a re-evaluation. In the unlikely event, you are declined upon review, we will provide
you with an immediate, 100% guaranteed refund.
Find Out If You Qualify NOW
We are available for you 24/7 and wish you and your ESA a life of love