Yes, Bed Bath & Beyond allows service dogs in all stores, as required by federal law. Regular pets, however, are not universally permitted, and pet policies may vary by location due to changes in store ownership and management.
Understanding the difference between service animals, emotional support animals, and pets is important before bringing your dog inside and it's worth noting that an ESA letter does not grant the same public access rights as service dog certification. This guide explains Bed Bath & Beyond's dog policy in 2026, what animals are legally allowed, and what to expect when shopping with your dog.
Before diving into pet policies, it's important to understand Bed Bath & Beyond's current retail landscape. The beloved home goods chain filed for bankruptcy in 2023 and closed all 365 of its original locations. However, the brand didn't disappear entirely.
In 2023, Overstock.com acquired Bed Bath & Beyond's intellectual property from bankruptcy courts. Since then, the brand has been operating primarily online while planning a strategic return to physical retail. Starting in August 2025, Bed Bath & Beyond began reopening under a new format called "Bed Bath & Beyond Home" through partnerships with The Brand House Collective (formerly Kirkland's).
These new stores are significantly smaller than the original big-box locations, typically ranging from 5,000 to 15,000 square feet. The first location opened in Nashville, Tennessee, with additional stores planned across the country (notably excluding California due to regulatory concerns cited by company leadership).
Historically, Bed Bath & Beyond earned a reputation as one of America's most dog-friendly retail chains. Before the bankruptcy, the company welcomed well-behaved dogs at most locations nationwide. Some stores even went above and beyond by offering special amenities for canine shoppers.
The original Bed Bath & Beyond stores implemented several dog-friendly initiatives, including a pilot "canine cart" program in select New York City locations that provided comfortable shopping carts designed specifically for dogs. Many stores also kept dog treats at checkout counters to reward four-legged visitors.
Store managers typically allowed leashed, well-behaved dogs to accompany their owners while shopping. This informal but widespread policy made Bed Bath & Beyond a favorite destination for pet parents seeking home goods, bedding, bath supplies, and pet-related products.
As of 2026, the pet policy for the new Bed Bath & Beyond Home stores is still taking shape. Since these locations are operated through The Brand House Collective partnership and each store is being treated as a learning opportunity, policies may vary by location.
Based on current information, here's what pet owners should understand about bringing dogs to Bed Bath & Beyond Home locations:
If a Bed Bath & Beyond Home location opens within a shopping mall or plaza, the mall's overarching pet policy will typically supersede individual store preferences. Many indoor malls prohibit pets (except service animals) due to shared common areas, food courts, and health code regulations. Always check with the specific mall management if the store is located within a larger retail complex.
If you plan to bring your dog to a Bed Bath & Beyond Home location or any pet-friendly store, following proper etiquette ensures a positive experience for everyone.
Preparation Before Your Visit
During Your Store Visit
If a particular Bed Bath & Beyond Home location doesn't permit dogs, or you prefer not to bring your pet shopping, several alternatives exist.
Online Shopping
The Bed Bath & Beyond website offers the complete product catalog with home delivery options. Many locations provide same-day or next-day delivery, particularly in urban areas. This allows you to shop from home where your dog is most comfortable.
Curbside Pickup
Check if your local store offers buy-online-pick-up-in-store (BOPIS) services. You can complete your shopping online, then quickly pick up your order without leaving your dog alone in the car for an extended period.
Pet-Sitting Solutions
Consider these options when you need to shop without your dog:
Never leave your dog alone in a parked car, even for quick errands. Temperatures inside vehicles can become dangerous rapidly, regardless of outdoor temperature.
While you're exploring options for shopping with your dog, several other home goods retailers have established pet-friendly policies.
Home Improvement Stores
Department Stores
Always verify with individual locations, as franchise ownership, mall regulations, and local health codes can create variations in pet policies.
One reason many pet owners want to bring their dogs to Bed Bath & Beyond is the store's selection of pet-related products. The retailer stocks various pet supplies that dogs might enjoy helping select.
Pet Products Available
Bed Bath & Beyond Home locations typically carry:
Having your dog with you while shopping for these items can help ensure proper sizing and your dog's acceptance of new products (like beds or bowls). However, even without your pet present, most products include detailed measurements and return policies.
Understanding your legal rights and responsibilities as a dog owner helps create positive experiences for everyone involved in retail settings.
Liability Issues
As a dog owner, you remain fully responsible for your dog's behavior in public spaces. This includes:
Most homeowners or renters insurance policies include liability coverage for dog-related incidents, but coverage limits and exclusions vary. Consider umbrella liability insurance if you frequently bring your dog to public spaces.
Misrepresenting Your Dog as a Service Animal
Falsely claiming your pet is a service animal when they aren't is illegal in many states and undermines the legitimacy of actual service animals. Penalties can include:
Only represent your dog as a service animal if they are specifically trained to perform disability-related tasks for you.
Health Code Regulations
Certain types of businesses have strict prohibitions on animals due to health codes:
These restrictions exist to protect public health and food safety. Even if a business wants to welcome pets, they may be prohibited by local or state health regulations.
In summary, shopping at Bed Bath & Beyond with your dog is possible in many cases, but policies depend on the type of animal, individual store rules, and local regulations. Service animals are always allowed under federal law, while pet and emotional support animal access may vary by location. Although the brand has a history of being pet-friendly, acceptance of dogs is not guaranteed at every store.
Successful shopping with a dog requires preparation and consideration for others. Calling ahead, keeping your dog well trained and leashed, and leaving if your dog becomes stressed help ensure a positive experience. As Bed Bath & Beyond continues reopening locations, policies may change, so checking with your local store and staying flexible remains the best approach.
Emotional support dogs do not have automatic access rights to retail stores under federal law. Individual Bed Bath & Beyond Home locations may allow well-behaved pets at the manager's discretion, but this varies by store. Service dogs are always permitted under the ADA, regardless of store policy. Contact your specific location to inquire about their pet policy before visiting.
Under ADA guidelines, businesses may only ask two questions: whether the dog is a service animal required because of a disability, and what task the dog is trained to perform. They cannot require documentation, certification, or ask about the nature of your disability. They also cannot require the dog to demonstrate their task.
With the new Bed Bath & Beyond Home format, policies may vary by location since stores are operated through partnerships rather than corporate ownership. Some locations may continue the brand's historical pet-friendly reputation, while others may have restrictions based on mall regulations or local ordinances. Always call your specific store location to confirm their current pet policy.
If your dog has an accident, clean it up immediately using supplies you've brought. Notify store staff so they can properly sanitize the area and ensure safety for other shoppers. Take responsibility calmly and apologetically. Consider whether your dog is ready for public shopping experiences, as frequent accidents indicate stress or inadequate training.
Businesses cannot deny access to legitimate service dogs except in rare circumstances where the dog is out of control and the handler cannot regain control, or if the dog is not housebroken. They cannot exclude service dogs due to allergies or fears of other customers. If you believe your service dog was wrongfully denied access, you can file a complaint with the Department of Justice.
Start with training and socialization in lower-stress environments. Practice loose-leash walking in increasingly busy areas. Expose your dog to various surfaces, sounds, and people. Ensure your dog responds to basic commands like sit, stay, and leave it. Begin with very short store visits and gradually increase duration. If your dog shows significant stress, consider whether retail environments are appropriate for them.
WRITTEN BY
Harper Jefcoat
Harper Jefcoat is a licensed mental health professional with over a decade of experience in emotional support animal (ESA) evaluations, counseling, and ESA-related legal guidance. With a strong background in therapy and mental health advocacy, Harper has helped thousands of clients receive legitimate ESA letters while promoting emotional well-being. As the official blog author for RealESALetter.com, Harper is dedicated to educating the public on ESA benefits, laws, and mental wellness.
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