Yes, Bed Bath & Beyond is generally considered a dog-friendly retailer, and many locations allow well-behaved, leashed dogs inside the store. However, this is not an official nationwide corporate policy, and it is not guaranteed at every location.
Dog policies can vary by store. Some locations openly welcome dogs, while others may restrict them due to shopping center rules, local regulations, or management decisions. Because of this, it is best to contact your specific store before visiting with your dog.
If dogs are allowed at your location, you’ll need to follow basic etiquette. Your dog should remain leashed or be carried at all times. They must stay calm and under control. If your dog becomes disruptive, you should be prepared to step outside. Staff may also ask you to leave if necessary.
Let’s explain Bed Bath & Beyond's current policy status, ESA and service dog policy in 2026, and what to expect when shopping with your dog
Before diving into pet policies, it's important to understand Bed Bath & Beyond's current retail landscape. The beloved home goods chain filed for bankruptcy in 2023 and closed all 365 of its original locations. However, the brand didn't disappear entirely.
In 2023, Overstock.com acquired Bed Bath & Beyond's intellectual property from bankruptcy courts. Since then, the brand has been operating primarily online while planning a strategic return to physical retail.
Starting in August 2025, Bed Bath & Beyond began reopening under a new format called "Bed Bath & Beyond Home" through partnerships with The Brand House Collective (formerly Kirkland's).
These new stores are significantly smaller than the original big-box locations, typically ranging from 5,000 to 15,000 square feet. The first location opened in Nashville, Tennessee, with additional stores planned across the country (notably excluding California due to regulatory concerns cited by company leadership).
Historically, Bed Bath & Beyond earned a reputation as one of America's most dog-friendly retail chains. Before the bankruptcy, the company welcomed well-behaved dogs at most of its nationwide locations. Some stores even went above and beyond by offering special amenities for canine shoppers.
The original Bed Bath & Beyond stores implemented several dog-friendly initiatives, including a pilot "canine cart" program in select New York City locations that provided comfortable shopping carts designed specifically for dogs. Many stores also kept dog treats at checkout counters to reward four-legged visitors.
Store managers typically allowed leashed, well-behaved dogs to accompany their owners while shopping. This informal but widespread policy made Bed Bath & Beyond a favorite destination for pet parents seeking home goods, bedding, bath supplies, and pet-related products.
Bed Bath & Beyond does not publish a nationwide corporate policy specifically addressing emotional support dogs. Because of this, policies can vary by location rather than being uniform across all stores.
Many Bed Bath & Beyond locations are considered pet-friendly and may allow well-behaved dogs inside. In some cases, this may include emotional support dogs. However, entry is typically determined at the discretion of the individual store manager and may depend on local regulations or shopping center rules.
Emotional support dogs do not have automatic access rights to retail stores. Unlike housing protections under the Fair Housing Act, retail access for ESAs is not federally guaranteed. As a result, each store location can set its own guidelines.
What to Expect if Emotional Support Dogs Are Allowed
If a store permits emotional support dogs, basic behavior expectations usually apply:
Best Practice Before Visiting
Because policies vary, it is strongly recommended to call your local Bed Bath & Beyond store ahead of time to confirm whether emotional support dogs are permitted. This helps avoid confusion and ensures a smooth shopping experience.
In 2026, Bed Bath & Beyond will allow service dogs in its stores in accordance with federal disability access laws. A service dog is defined as a dog that has been individually trained to perform specific tasks directly related to a person’s disability.
This includes a psychiatric service dog, which is trained to assist individuals with mental health conditions by performing task-based support such as interrupting panic attacks, grounding during dissociation, or reminding handlers to take medication.
What Service Dogs Are Allowed to Do
Interaction During the Visit
What Store Associates May Ask
In accordance with standard practice for service dog access (which applies to most retail environments):
These questions help staff understand whether the dog qualifies as a service animal. Staff are not permitted to request documentation or ask about the nature of the disability.
Staff may not ask for documentation, medical records, or details about the person’s disability.
When a Service Dog May Be Asked to Leave
A service dog may be asked to exit the store if:
In these cases, the handler is still welcome to shop on their own or make alternate arrangements.
No Documentation Required In-Store
Service dog handlers are not required to provide certifications, identification cards, or special vests for their service animals. Store staff may not demand proof of training or medical records.
While Bed Bath & Beyond is generally considered dog-friendly, the policy is not uniform across every store. Access rules can vary depending on the specific location.
Here are the main factors that influence whether dogs are allowed:
Individual store managers may decide whether to permit pet dogs based on store size, customer traffic, and operational concerns.
If a Bed Bath & Beyond store is located inside a mall or shopping plaza, it may be required to follow the property owner’s pet policy. Some malls prohibit non-service animals entirely.
Certain cities or counties may have retail health codes that affect whether animals can enter commercial spaces.
New “Bed Bath & Beyond Home” locations are significantly smaller than the original big-box stores. Smaller layouts may influence how comfortable management is with allowing dogs inside.
Because of these variables, one location may welcome dogs, while another location in a different city may not.
Best practice: Always call your specific store ahead of time to confirm their current dog policy before visiting.
If you plan to bring your dog to a Bed Bath & Beyond Home location or any pet-friendly store, following proper etiquette ensures a positive experience for everyone.
Preparation Before Your Visit
During Your Store Visit
Not all locations follow identical rules, so confirming with your local Bed Bath & Beyond store before your visit is always recommended.
If a particular Bed Bath & Beyond Home location doesn't permit dogs, or you prefer not to bring your pet shopping, several alternatives exist.
Online Shopping
The Bed Bath & Beyond website offers the complete product catalog with home delivery options. Many locations provide same-day or next-day delivery, particularly in urban areas. This allows you to shop from home, where your dog is most comfortable.
Curbside Pickup
Check if your local store offers buy-online-pick-up-in-store (BOPIS) services. You can complete your shopping online, then quickly pick up your order without leaving your dog alone in the car for an extended period.
Pet-Sitting Solutions
Consider these options when you need to shop without your dog:
Never leave your dog alone in a parked car, even for quick errands. Temperatures inside vehicles can become dangerous rapidly, regardless of outdoor temperature.
While you're exploring options for shopping with your dog, several other home goods retailers have established pet-friendly policies.
Home Improvement Stores
Home Decor Retailers
Department Stores
Always verify with individual locations, as franchise ownership, mall regulations, and local health codes can create variations in pet policies.
One reason many pet owners want to bring their dogs to Bed Bath & Beyond is the store's selection of pet-related products. The retailer stocks various pet supplies that dogs might enjoy helping select.
Pet Products Available
Bed Bath & Beyond Home locations typically carry:
Having your dog with you while shopping for these items can help ensure proper sizing and your dog's acceptance of new products (like beds or bowls). However, even without your pet present, most products include detailed measurements and return policies.
Understanding your legal rights and responsibilities as a dog owner helps create positive experiences for everyone involved in retail settings.
Liability Issues
As a dog owner, you remain fully responsible for your dog's behavior in public spaces. This includes:
Most homeowners or renters insurance policies include liability coverage for dog-related incidents, but coverage limits and exclusions vary. Consider umbrella liability insurance if you frequently bring your dog to public spaces.
Misrepresenting Your Dog as a Service Animal
Falsely claiming your pet is a service animal when it isn't is illegal in many states and undermines the legitimacy of actual service animals. Penalties can include:
Only represent your dog as a service animal if it is specifically trained to perform disability-related tasks for you.
Health Code Regulations
Certain types of businesses have strict prohibitions on animals due to health codes:
These restrictions exist to protect public health and food safety. Even if a business wants to welcome pets, they may be prohibited by local or state health regulations.
In summary, shopping at Bed Bath & Beyond with your dog is possible in many cases, but policies depend on the type of animal, individual store rules, and local regulations.
Service animals are always allowed under federal law, while pet and emotional support animal access may vary by location. Although the brand has a history of being pet-friendly, acceptance of dogs is not guaranteed at every store.
Successful shopping with a dog requires preparation and consideration for others. Calling ahead, keeping your dog well trained and leashed, and leaving if your dog becomes stressed help ensure a positive experience.
As Bed Bath & Beyond continues reopening locations, policies may change, so checking with your local store and staying flexible remains the best approach.
Emotional support dogs do not have automatic access rights to retail stores under federal law. Individual Bed Bath & Beyond Home locations may allow well-behaved pets at the manager's discretion, but this varies by store.
Service dogs are always permitted under the ADA, regardless of store policy. Contact your specific location to inquire about their pet policy before visiting.
Under ADA guidelines, businesses may only ask two questions: whether the dog is a service animal required because of a disability, and what task the dog is trained to perform.
They cannot require documentation, certification, or ask about the nature of your disability. They also cannot require the dog to demonstrate their task.
With the new Bed Bath & Beyond Home format, policies may vary by location since stores are operated through partnerships rather than corporate ownership.
Some locations may continue the brand's historical pet-friendly reputation, while others may have restrictions based on mall regulations or local ordinances. Always call your specific store location to confirm their current pet policy.
If your dog has an accident, clean it up immediately using supplies you've brought. Notify store staff so they can properly sanitize the area and ensure safety for other shoppers.
Take responsibility calmly and apologetically. Consider whether your dog is ready for public shopping experiences, as frequent accidents indicate stress or inadequate training.
Businesses cannot deny access to legitimate service dogs except in rare circumstances where the dog is out of control and the handler cannot regain control, or if the dog is not housebroken.
They cannot exclude service dogs due to allergies or fears of other customers. If you believe your service dog was wrongfully denied access, you can file a complaint with the Department of Justice.
Start with training and socialization in lower-stress environments. Practice loose-leash walking in increasingly busy areas. Expose your dog to various surfaces, sounds, and people.
Ensure your dog responds to basic commands like sit, stay, and leave it. Begin with very short store visits and gradually increase duration. If your dog shows significant stress, consider whether retail environments are appropriate for them.
WRITTEN BY
Harper Jefcoat
Harper Jefcoat is a licensed mental health professional with over a decade of experience in emotional support animal (ESA) evaluations, counseling, and ESA-related legal guidance. With a strong background in therapy and mental health advocacy, Harper has helped thousands of clients receive legitimate ESA letters while promoting emotional well-being. As the official blog author for RealESALetter.com, Harper is dedicated to educating the public on ESA benefits, laws, and mental wellness.
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